IFS SALES AND SERVICES– SERVICE CONTRACT MANAGEMENT

ABOUT THIS COURSE

This is one of the courses towards gaining the IFS Certified Specialist accreditation for Consultants. It enables students to cover and prepare for all examination specification topics for the Service Contract Management exam.

Target Audience

Those who need to be able to identify and state the essential decisions to be made, basic data to be created and processes involved in the setting up of Service Contract Management in support of IFS Service and Maintenance in IFS Applications™.

Lessons

  1.  Service Management Overview
  2. Service Contract Basic Data
  3. Define Service Contract Header
  4. Invoice Parameters
  5. Price Agreement and Pricing
  6. Define Services
  7. Define Services continue
  8. PM Schedules

Objectives

At the end of this course, the students are able to:

  • Describe the use of Service Contract functionality in IFS Service Management
  • Identify the data required for Service Contract
  • Set up Service Contract Header
  • set up Invoice Parameters
  • Set up Price Agreements
  • Understand how to set up Services
  • Invoice Service Contracts

Prerequisites

Knowledge: Basic knowledge of Windows programs, ERP software in general and basic knowledge of the Service Contract business processes.

Courses: IFS Fundamentals, Equipment Administration and Personal Safety, Work Order

Exams: IFS Fundamentals (recommended)

Hat

Track:

  • Consultants

Certification:

  • Specialist

Module:

  • IFS Sales and Services

Course ID:

CS82SSSCM

Duration:

1 Day

Type of Course:

  • Workshop