IFS Field Service Management - FSM Application Admin

About this course

This is one of the courses towards gaining the IFS Certified Specialist accreditation for Consultants. It enables students to cover and prepare all of the examination specification topics for the IFS FSM Administration exam.

Target Audience

Those who need to be able to identify and state the essential decisions to be made, basic data to be created and processes involved in the setting up and support of IFS Field Service Management. 

Lessons

  1. Application Administration Overview
  2. Core Entities
  3. Related Entities
  4. Code Tables
  5. Security Management
  6. Data Management
  7. Background Processing
  8. Tools/Help Features
  9. Application Parameters
  10. Business Rules

Objectives

Understand how to set up IFS FSM as an application administrator

  • Be aware of the differences between Personalization, Administration, Configuration and Customization
  • Understand the core entities and their related entities
  • Be aware of code tables, global code tables and FSM code tables
  • Demonstrate how to use import/export function
  • Understand the background processing and the Help Tools
  • Create baseline business rules

Prerequisites

Knowledge: Basic knowledge of Service or Repair Operations business processes.

Courses: - IFS FSM Fundamentals

Exams: IFS FSM Fundamentals

Track:

  • Consultants

Certification:

  • Specialist

Course ID:

CS563FSMAA

Duration:

2 day

Type of Course:

  • Workshop