Leading US Vendor Structures Business Processes with IFS Applications

Looking to expand, UTC chose IFS to help structure its business processes and provide faster, more accurate management information. Up until the late 1990s, UTC had a problem managing ad hoc business structures. But as the company grew and was planning further expansion, there was a need to build a proper business structure. Director of quality/systems, Joe Russo, explains: “We wanted consistency of processes as well as the ability to predict results. We wanted to have access to business management information to facilitate future planning and to get a better cost control structure.” The solution after examining the market for business applications, UTC finally narrowed the list of potential suppliers to six, including IFS, QAD, and SAP.

Using a scoring process and a detailed list of requirements, including a project time limit of six months after selection, UTC opted for the solution provided by IFS. “The component-based architecture was very attractive. It meant we could bring in pieces of functionality as required. And the Oracle database was very appealing.” The interface was also a winning point since UTC wanted to go over to NT. All in all, the out-of-the-box functionality that IFS offered suited UTC’s requirements very well. Joe Russo adds: “The demo went very well. The IFS people were well prepared. We were also impressed by the flexibility of the system.”

Read the entire case study to learn more about how IFS helped Ultimate Technology Corporation streamline operations.

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