Automating a complex field service operation

Managing complex customer service contract requirements is a demanding task that is only made more complicated by manual processes. For Fairbank Scales, they wanted to simplify and automate its manual processes—and it did so successfully by implementing IFS Field Service Management (FSM) software.

After implementing IFS FSM, Fairbanks Scales has:

  • Increased productivity
  • Improved scheduling
  • Improved work order management
  • Improved inventory processes
  • And so much more

Read the full story of Fairbanks Scales’ journey towards automating its entire operation by downloading this article.

File Information: Newsletter, Case Study, pdf 7 MB

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