Mobile Solution for Field Service

Enterprise Service Management

Automate your field service processes with powerful, native mobile apps for Android, iOS and Windows devices. With our configurable, secure mobility platform, your field workforce can quickly accept jobs, use GPS to find nearby parts & get directions, order parts, enter labor & expenses, take pictures, notes & payments, fill-out checklists and capture signatures. Online or offline. Smartphone, tablet or laptop. IFS proprietary mobile synchronization technology works in the cloud, underground or onsite. With the right information at their fingertips, your empowered field workforce will dramatically improve productivity, first-time fix rates, on-time SLA performance and customer satisfaction.

Benefits

Benefits for the user

  • Better customer knowledge and communication
  • Embedded maps and turn-by-turn navigation
  • Easy-to-use and learn (no training)
  • Take Videos and Edit Pictures
  • Increase productivity (more jobs, less admin)

Benefits for the business

  • Increased resource accountability (GPS tracking)
  • Faster service-to-invoice cycle times
  • Improved compliance and standardization
  • Accurate time tracking and expense reporting
  • Device-agnostic (BYOD), configurable and upgradeable
  • Blazing fast performance, secure and scalable

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Field Service Management Resources

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Resources

White Paper: 4 Steps to Choosing the Right Device for Field Service Mobility

Do you need help choosing the right device for your Mobile Field Service Software? IFS provides 4 steps to selecting in this article.

Read more in this informative white paper