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Customer Relationship Management (CRM)
Customer retention is vital to continued growth and profitability.
Ensuring that the customers’ needs and aspirations are faithfully met plays a crucial role in maintaining loyalty. Therefore every opportunity to build on and create new customer relations must be vigorously and single-mindedly pursued to ensure that the relationship flourishes and remains mutually beneficial. This can only be achieved when CRM is an integral part of your enterprise systems.
Fuse Your Business Processes
Create a customer-centric organization by breaking down the barriers of traditional CRM solutions and fusing back-office processes directly with front-office processes. Don’t spend valuable resources integrating your CRM solution when IFS Customer Relationship Management is part of IFS Application.
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Fit Your CRM Solution to Your Business
Using the IFS CRM Process Manager’s best practice baselines, you can shape your CRM solution to fit your business. Plus, do so without ever writing a single line of code. A simple click immediately creates an Oracle or Microsoft SQL script.
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Achieve a Return on Investment
Monitoring, controlling, and developing your business efficiently and profitably means looking at your entire company as one organization. With a complete CRM solution integrated with your back office, you can achieve your goals with a rapid return on investment.
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kundehistorier
SiRF Technology
SiRF Technology, Inc. was founded in February 1995 to bring global positioning system (GPS) technology and other wireless innovations to a wide range of consumer applications. IFS Applications provides SiRF with full product life cycle capabilities, using the modules within project management, engineering and PDM.
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Peterson Emballasje
Peterson Emballasje is Norway’s largest packaging company. 1998, Peterson Emballasje decided to implement an integrated solution at its three facilities in Norway. All three facilities can collaborate more easily, we have the same working methods, and we can access the same information.
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Peerless Industries
Peerless Industries, Inc. is leading manufacturer of video and audio mounting systems with direct sales to consumers as well as to installers, dealers and distributors. In IFS Applications, the company has found a business solution that enables it to continue to grow without disrupting its high level of customer service. Moreover, accounting procedures and sales and marketing have become much easier with the IFS solution.
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IFS Applications
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