Testimonial

Bristan

Bristan

Bristan Group is the parent company for two of the UK's largest bathroom brands: Bristan, a leading supplier of taps, showers and accessories, and Heritage Bathrooms, specialising in exclusive quality bathroom suites. Products are designed, developed and distributed from the company's headquarters in Tamworth, Staffordshire. Sales to end-user customers are normally through builders' merchants, DIY chains and independent specialist retail outlets.

Because of our positive experiences with IFS, we were comfortable rolling the solution out to a wider user base and it has proved easy to get to grips with at all levels. The IFS infrastructure has underpinned, and will continue to support, our long-term plans for growth.
Wes Mason, IT Services Manager

What they got

  • 360 Degree View functionality consolidates all information on a customer in one place
  • More pro-active with customers
  • Greater flexibility in creating custom events and alerts
  • Reduced maintenance costs and improved cost efficiency
  • Improved user productivity

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