IFS Applications is more than a suite of agile ERP software. It comes with a range of services and support that reaches out to you wherever you operate – helping you locally with the strength and resources of a global organisation.
We provide a range of services that maximise returns on your investment in IFS Applications.
Our cost-efficient implementation methodology makes sure that your new solution is up and running on-time and on-budget – with transparency and control throughout the process.
Continuous access to training materials via our e-Learning materials means that your employees can use role-based training to enhance their competence and help you stay competitive.
Our support concept enables you to stay in control by allowing step-by-step adoption of new functionality and technology. And it’s local – with global back-up when required.
OpenIFS, our online community, gives customers and partners the opportunity to communicate with each other and with IFS to discuss issues of interest.
Getting close to our customers is important to us. User groups are independent forums in which our customers meet to discuss trends and details with each other and with us. Our advisory councils exist in various industries to give customers there the chance to share their views with us on future trends and requirements.
IFS is founded on professionalism, simplicity and commitment. We offer a broad range of competencies that ensure that you, as our customer, get what you need.
We listen, we are agile and we come with extensive competence, long experience and a deep knowledge of several different industries – and we believe that many brains are better than one. At IFS, we put you, our customer, firmly in focus. We make sure we understand your situation, and guide you to make the right choice, so that you get added value from IFS Applications and from working close to our consultants.
We are daring, and challenge preconceived notions. And we do it so that your company can optimise its strengths and opportunities.
We provide a dedicated, highly accessible support function. Our approach is agile and backed up by responsible professionals whose sole purpose is to resolve your issue to your complete satisfaction.
We support the product we develop and implement – and we do so together with you. We can offer comprehensive 24/7 support for your ERP solution wherever your operations are located – and regardless of whether you are a small, mid-sized or large company.
Information about your unique configuration is always available. This enables us to quickly understand your situation and swiftly provide the best conceivable resolution for your support issues.
Aweta® manufactures sorting and packaging installations for fruit, vegetables and roses. Over 45 years ago, the company developed the first grader for cucumbers and tomatoes. It has since established a name in supplying highquality systems for the fruit, vegetable and roses industries. Almost all products are developed and produced in-house. Aweta’s headquarters is located in Holland.
A better insight into projects provides a much better view on costs and enables us to easily make adjustments.Cees Hooijschuur, Financial Director
Indah Water Konsortium Sdn Bhd (IWK), a national sewerage company, whollyowned by the Minister of Finance Incorporated, is responsible for providing sewerage services to 20 million users, operating and maintaining over 9,100 public sewage treatment plants and 16,000 km networks of sewerage pipelines, and providing scheduled desludging services to over 400,000 individual septic tanks in Malaysia since April 1994.
IFS had a successful track record in implementing asset management software globally, coupled with a profound understanding of the needs of our industry. Mr. Ravindran Karupiah, General Manager for IT
Throughout the Pacific Rim, Todd Pacific Shipyards is known for its ability to take on repair, maintenance and building jobs of all sizes and descriptions, do them right, and get them done fast. The company is located in the deep water port of Puget Sound, Seattle, Wash.
Here at Todd, we are doing some new construction work on some ferries and determining how we can use EVM on these projects. Our commercial side is interested in using some of the same reports and the same thinking.Scott Arndt, Senior Business Analyst
Hawker Pacific has been selling fixed wing and rotary wing aircraft as well as providing maintenance and spares support, aircraft management and flight services across Australasia, Asia, and the Middle East for over 30 years. Headquartered in Sydney, Australia, their customers range from Military and Government to Corporate, Regional companies and individuals.
It gives me confidence knowing that IFS has a strong customer portfolio that supports their already strong solutions.Graham Owen, CIO, Hawker Pacific
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Implementing IFS Applications has allowed Portsmouth Aviation to take a fresh look at its business processes. Watch this and other videos in our Media Centre.