HORIZONTAL SOLUTIONS

Ensuring that the customers’ needs and aspirations are faithfully met plays a crucial role in maintaining loyalty. Therefore every opportunity to build on and create new customer relations must be vigourously and single-mindedly pursued to ensure that the relationship flourishes and remains mutually beneficial. This can only be achieved when customer relationship management (CRM) is an integral part of your enterprise systems. As it is with IFS Applications.

Customer Relationship Management

When you have complete access to all the critical financial information, you can make financial decisions that help you realise your company’s full potential. IFS Financials works worldwide, regardless of whether you choose to let different countries use a centralised system or discrete systems in the respective region/country. The solution covers the entire needs of your company, with functionality for accounting rules that is seamlessly integrated with other business applications in use. The intricacies of business financials have never been more transparent – or your accounting routines more agile.

Financials

With IFS Quality Management, you get a powerful quality management tool that lets you organise and analyse your data in a systematic and comprehensive manner, from failure modes and effects analyses (FMEAs) and control plans to statistical process control (SPC) charts and capability studies. Because IFS Quality Management is a fully integrated part of IFS Applications, it supports the entire production process, enabling you to control parts in manufacturing, distribution, and inventory locations. This lets you reduce the cost of poor quality, keep track of your data, and get in line with industry expectations.

Quality Management

IFS Human Resources is a fully integrated part of the IFS Applications ERP solution and provides you with all the practical capability and ease of use necessary to perform everyday HR tasks such as expense management, time and attendance, and recruitment with total confidence. But it doesn’t stop there. The solution’s expansive functionality also provides you with the opportunity to implement innovative employee training initiatives which will enable individuals within your organisation to grow too.

Human Resources

• Calculate and analyse the environmental impact of your entire supply chain
• Analyse the complete product lifecycle
• Increase transparency
• Comply with – and even anticipate – eco-legislation requirements
• Enhance your brand
• Mitigate risk
• Improve your bottom line

Do all this and more with data that is already available in your enterprise applications.

Eco-Footprint Management

IFS Corporate Performance Management gives you a complete picture of your business – from financials to human resources – through easy-to-use client views. Visual displays give you key performance measurements at a glance, and KPIs help you focus on your corporate goals. In addition, an array of built-in tools help you analyse the data from a variety of perspectives.

Corporate Performance Management supports the control process, including business planning, business follow-up, and analysis of business critical information, by providing an integrated strategic performance management and control system.

IFS Business Analytics is an add-on to Microsoft® Excel® that offers highly integrated analytical reporting capabilities, expanding Excel from being a mere desktop tool to becoming an integrated enterprise solution. With the calculation and formatting capabilities of Excel, it is easy to create user-specific views of business data.

The IFS Document Management component makes it easier to keep track of important business documents. Instead of keeping paper copies, which can easily be lost, you can store documents electronically in a central repository. The result is smoother, more accurate information flows. You can attach drawings, quotes, and notes that can be pulled up on the floor instead of users having to try to find the latest copy. This eliminates the risk of somebody using an outdated copy if they are pulling documents from paper-based sources. By pulling it from the system, you know which one is the latest revision. And speaking of the system, IFS Document Management is an integrated part of IFS Applications, so it can be accessed from any business object or process in your organisation. In other words, if you want a document and you’re permitted to access it, it’s yours for the asking no matter where you happen to be working in the system. IFS Document Management is a 'Triple A' application – it ensures Accessibility, Accuracy and Agility.

Document Management

To be able to respond to the fickle demands of an increasingly disparate marketplace, your business needs to be agile. IFS offers a PLM solution that is designed with these fundamental insights in mind. With our product lifecycle management solution you can manage your products throughout the complete cycle – ensuring you can always maximise operational agility and maintain your profit potential from requirement through to eventual disposal.

Product Lifecycle Management

By letting you view your organisation in terms of business processes, IFS Process Models gives you the agility and responsiveness you need to enhance efficiency, lower costs, and increase customer satisfaction. It features more than 1,700 standard business processes as well as a number of best-practice models, all of which are supported by IFS Applications. By matching existing processes with best practice, you can easily pinpoint areas that need improvement. The clear, comprehensible graphical language of IFS Process Models aids communication in implementation projects, helping you get the most out of your investment in IFS Applications - before you even implement the solution.

Solution Map EPCI