Field Service in the Cloud


To help you meet your specific business goals and technical requirements, we provide our industry leading service management software in both on-premise and software as a service (SaaS) formats.

Whichever option you choose, IFS is committed to supporting your service management needs with world-class solutions that will drive increased service performance and yield greater revenue.

Large capital expenses can be trying on your budget and your bottom line and even restrict you from obtaining the tools and technologies you need. Now, with IFS Field Service OnDemand (software as a Service – SaaS ) you can enjoy all of the features, functionality and capabilities IFS Field Service Management provides without bearing the cost, burdens, or risks associated with implementing enterprise software/hardware.

  • Fast Deployment
  • No IT Needed
  • Hosted in Cloud
  • Economical
  • Configurable

Flexible enough to meet the needs of both small to medium-sized businesses (SMB) and large enterprises, IFS Field Service OnDemand automates all aspects of your service business, including customer support, scheduling, dispatch, spare parts, repair and reverse logistics. Licensed on a per-user, per-month basis, IFS Field Service OnDemand becomes a variable expense, rather than a fixed cost at the time of purchase. This enables you to realize all the benefits of automating field service, without significantly impacting your budget or taking on added risk.

Key Features
  • Low upfront costs
  • Rapid deployment
  • Pay as you go – Operate on set fees (per user per month)
  • Maintenance-free
  • Easy to add new users

Primary Benefits

  • No need to license costly software or purchase hardware
  • You are up and running in just days and you begin realizing an ROI immediately
  • No long-term commitments and your costs are easily projected
  • No technology to maintain
  • Solution can grow right along with you and continue to meet your needs

Key Features

  • One-click search, navigation and personalization
  • 100% Service Oriented Architecture (SOA) for simple application integration
  • Proven, rapid implementation model, so you can go-live in 3-6 months
  • Drag-and-drop Schedule Board with dynamic color management
  • Web portals for secure customer self-service, technician and 3rd party access

Primary Benefits

  • Get users up and running successfully without substantial user training
  • Quickly and easily locate important service-related information
  • Empower customers, technicians and third-party providers with easy to use self-service tools
  • Enhance technician productivity with in-the-field information access and automation tools

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Got a question about IFS or our solutions?

Our contact form or local phone numbers can be found on the Contact Us page.

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