To help you meet your specific business goals and technical requirements, we provide our industry leading service management software in both on-premise and software as a service (SaaS) formats.
Whichever option you choose, IFS is committed to supporting your service management needs with world-class solutions that will drive increased service performance and yield greater revenue.
Large capital expenses can be trying on your budget and your bottom line and even restrict you from obtaining the tools and technologies you need. Now, with IFS Metrix OnDemand (software as a Service – SaaS ) you can enjoy all of the features, functionality and capabilities IFS Metrix Service Management provides without bearing the cost, burdens, or risks associated with implementing enterprise software/hardware.
Flexible enough to meet the needs of both small to medium-sized businesses (SMB) and large enterprises, IFS Metrix OnDemand automates all aspects of your service business, including customer support, scheduling, dispatch, spare parts, repair and reverse logistics. Licensed on a per-user, per-month basis, IFS Metrix OnDemand becomes a variable expense, rather than a fixed cost at the time of purchase. This enables you to realize all the benefits of automating field service, without significantly impacting your budget or taking on added risk.
IFS Metrix Service Management offers a full suite of on-premise applications to manage all of your field service operations. Our ground-breaking software automates and streamlines virtually every service process in your organization, for enhanced customer service, reduced operating expenses and significantly increased revenue. IFS Metrix 5 helps you with field service, service inventory, service contracts, warranty recovery, reverse logistics and more.
Users will enjoy our one-step navigation and easy-to-use and learn query tools. This helps managers and technicians get up and running quickly.
IFS delivers promised investments with new software version of IFS Metrix Service Management
iMS IAB Meeting
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