LOCAL PRESENCE, GLOBAL REACH

IFS Applications is more than a suite of agile ERP software. It comes with a range of services and support that reaches out to you wherever you operate—helping you locally with the strength and resources of a global organization.

Services

We provide a range of services that maximize returns on your investment in IFS Applications.

Our cost-efficient implementation methodology makes sure that your new solution is up and running on-time and on-budget—with transparency and control throughout the process.
Continuous access to training materials via our e-Learning materials means that your employees can use role-based training to enhance their competence and help you stay competitive.
Our support concept enables you to stay in control by allowing step-by-step adoption of new functionality and technology. And it’s local—with global back-up when required.
OpenIFS, our online community, gives customers and partners the opportunity to communicate with each other and with IFS to discuss issues of interest.
Getting close to our customers is important to us. User groups are independent forums in which our customers meet to discuss trends and details with each other and with us. Our advisory councils exist in various industries to give customers there the chance to share their views with us on future trends and requirements.

COMPETENCIES

IFS is founded on professionalism, simplicity and commitment. We offer a broad range of competencies that ensure that you, as our customer, get what you need.

We listen, we are agile and come with extensive competence, long experience and deep knowledge of several different industries—and we believe that many brains are better than one. At IFS, we help out to put you, our customer, firmly in focus. We make sure we understand your situation, and guide you to make the right choice, so that you get added value from IFS Applications and from working close to our consultants.

We are daring, and challenge preconceived notions. And we do it so that your company can optimize its strengths and opportunities.

SUPPORT SERVICES

We provide a dedicated, highly accessible support function. Our approach is agile and is backed up by responsible professionals whose sole purpose is to resolve your issue to your complete satisfaction.

We support the product we develop and implement—and we do so together with you. We can offer comprehensive 24/7 support for your ERP solution wherever your operations are located—and regardless of whether you are a small, midsized or large company.

Information about your unique configuration is always available. This enables us to quickly understand your situation and swiftly provide the best conceivable resolution for your support issues.

Customer Stories | Testimonial

Aweta

A better insight into projects provides a much better view on costs and enables us to easily make adjustments.
Cees Hooijschuur, Financial Director

Netherlands
Industrial Manufacturing
Offices worldwide, including USA and China

What they got

Dramatically improved insight into project status and cost development.
Fully integrated system, including services.
Improved management reporting through a direct link between logistics and financial administration.
Fast implementation by using IFS Expedite.

What they bought

IFS Expedite—rapid implementation methodology
IFS Maintenance
IFS Time & Attendance

Aweta

Customer Stories | Testimonial

Indah Water Konsortium Sdn Bhd

IFS had a successful track record in implementing asset management software globally, coupled with a profound understanding of the needs of our industry.
Mr. Ravindran Karupiah General Manager for IT

Malaysia
Energy & Utilities
Provides sewerage services to 20 million users

What they got

Improved budget control
More accurate real-time visibility of enterprise data via KPIs.
Improved service to customer
Reduced administration
Improved field resource management
More efficient field practices
Improved maintenance and operational strategies
Improved planning efficiency & asset utilization
Increased system reliability

What they bought

IFS Financials
IFS Distribution
IFS Maintenance
IFS Document Management
IFS Business Performance

National Sewerage Company, Indah Water, Enhances Efficiency with IFS Applications.

Indah Water Konsortium Sdn Bhd

Customer Stories | Testimonial

Todd Pacific Shipyards

Right now here at Todd, we are doing some new construction work on some ferries and determining how we can use EVM on these projects. Our commercial side is interested in using some of the same reports and the same thinking.
Scott Arndt, Senior Business Analyst

USA
Construction & Contracting
Annual revenue in excess of $110 million

What they got

Todd Pacific Shipyard became certified in Earned Value Management (EVM), the reporting required of federal government contractors.
Since Todd Pacific Shipyards also takes on commercial contracts, it has found that its commercial business has also benefitted from EVM processes and thinking. The greater degree of project control this methodology brings to the management of large projects is appreciated by commercial customers as well.

What they bought

IFS Manufacturing
IFS Distribution
IFS Engineering
IFS Maintenance
IFS Financials
IFS Business Modeler

Todd Pacific Shipyards

Customer Stories | Testimonial

Hawker Pacific

It gives me confidence knowing that IFS has a strong customer portfolio that supports their already strong solutions.
Graham Owen, CIO, Hawker Pacific