Professional services for IFS Customers
- Our cost-efficient implementation methodology makes sure that your new solution is up and running on-time and on-budget—with transparency and control throughout the process.
- Continuous access to training materials via our e-Learning materials means that your employees can use role-based training to enhance their competence and help you stay competitive.
- Our support concept enables you to stay in control by allowing step-by-step adoption of new functionality and technology. And it’s local—with global back-up when required.
- OpenIFS, our online community, gives customers and partners the opportunity to communicate with each other and with IFS to discuss issues of interest.
- Getting close to our customers is important to us. User groups are independent forums in which our customers meet to discuss trends and details with each other and with us.
- Our advisory councils exist in various industries to give customers there the chance to share their views with us on future trends and requirements.
IFS offers a flexible spectrum of support and maintenance services. Customers can opt for varying levels of full or basic maintenance. Service is provided from support centers located around the world, 24x7.
- Reduced cost, risk, and complexity with personalized advice and optimized performance improvements.
- Global support through a worldwide organization and access to expertise for your critical issues 24x7.
- Maximized return on investment with rapid resolution of critical problems and proactive issue avoidance.
- Local support through responsive services by people who know your business and your local conditions.
- Optimized uptime with ongoing information about patches and workarounds available for your installation.
- Full control through the whole lifecycle with in-depth analysis when you plan to modify your system.
- Efficient handling of corrections or customizations with structured information about your environment.
- Satisfied end users who can report, track, and manage issues 24x7 or access the information database.
IFS offers a well-structured implementation methodology that ensures success. Our personnel and partners follow this proven method closely, and this is one reason IFS customers are among the most satisfied in the industry.
IFS is founded on professionalism, simplicity and commitment. We offer a broad range of competencies that ensure that you, as our customer, get what you need.
We listen, we are agile and come with extensive competence, long experience and deep knowledge of several different industries and we believe that many brains are better than one. At IFS, we help out to put you, our customer, firmly in focus. We make sure we understand your situation, and guide you to make the right choice, so that you get added value from IFS Applications and from working close to our consultants.
We are daring, and challenge preconceived notions. And we do it so that your company can optimize its strengths and opportunities.
IFS offers a number of training tracks for consultants, partners and customers. Please contact your account manager to find out more about your training opportunities.
Otwarta społeczność użytkowników OpenIFS
OpenIFS to działająca 24 godz. na dobę internetowa społeczność i platforma do współpracy, ułatwiająca wykorzystywanie inteligencji zbiorowej klientów, partnerów i pracowników firmy IFS. Korzystając z internetowej społeczności, uczestnicy mogą swobodnie się kontaktować z innymi użytkownikami, aby dzielić się pomysłami, najlepszymi praktykami lub zadawać pytania.