IFS develops and delivers agile, component-based software for enterprise resource planning (ERP), enterprise asset management (EAM) and field service management (FSM). Available worldwide, its user-friendly software lets you meet—even anticipate—changes in technology and business so that you can stay one step ahead of your competitors.
IFS Applications is a single, integrated application suite that enables global and demanding businesses to successfully handle four core processes: service & asset management, manufacturing, projects and supply chain.
Whether you are providing service in the field, in a plant, at a customer’s home or office, in a depot environment, on linear or other capital assets, or anywhere else, IFS Enterprise Service Management has a solution for you.
IFS approaches CRM not as a standalone piece of software, but as an embedded component of ERP. This “back office CRM” means that information across the functional stack can be arranged by customer, allowing you to more profitably manage the customer lifecycle and improve service through a 360 degree view of what is going on with each customer.