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In addition, our application provides all the advanced technological aids that keep your business in the frontline of your market place—or help growing companies get there. IFS’ global presence, with customers worldwide, has contributed to a large extent to the broad functionality of the solution. ONE solution from ONE supplier
Consider the value of one single point of contact that understands and can support your entire service business coupled with one complete software solution that handles your entire service business. There is no cost for integrations and no problems
keeping data up to date between different systems. It is easy to learn since the user interface and work procedure in all parts of the application software are the same. And every component is compatible with each other, which makes it really easy to
upgrade to new versions. Choose IFS as your vendor and get one solution from one supplier.
Advanced technology made easy
We make advanced technology easy to use. The IFS component architecture and technology platform is designed to incorporate and follow new proven industry standards and technologies in an evolutionary, cost-effective way.
The use of an electronic pen to register service requests and their transmission to the application via a mobile phone or a PC is one of many examples of the easy-to-use technology, which improves your efficiency:
Maximum flexibility with components
With our component approach, you can choose exactly the right set of components for each situation to achieve maximum flexibility. You can start with the most important functionalities and later add components to end up with a complete ERP application
suite for service management. With all the information gathered in one integrated solution, you get better decision support as well as tools that help you streamline your operation and increase profits.
IFS—a leading supplier who knows your business
Industry analysts rank IFS as the leading supplier of ERP solutions for field service. We have earned this position with our solution for Service Management, unique in its flexibility, scalability and openness. It also offers unprecedented breadth and
depth of functionality for all business-critical processes. More than 18 years of experience in developing and implementing systems for the maintenance and service industry means that we know your business and can deliver and support packaged solutions
for your operations.
Relevant service data in your pocket
In cooperation with IBM the next generation of mobile applications is already available. It allows you to use any of the rapidly growing number of devices (e.g. Pocket PCs, Palm Pilots, Linux PDAs or Symbian-powered telephones) on-line or off-line as a
communication tool whenever and wherever needed. This gives your workforce maximum flexibility and enables you to get the most out of it.
Business performance for service management
IFS has pre-packaged a set of measurements to monitor important areas of your facilities management business and give you up-to-date indications about your performance. The package contains the most commonly measured values for daily service operations.
Plug-and-play, the package enables you to be up and running in a matter of hours with a powerful portal that displays all the information you need to improve and control your service business and make it more efficient.
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