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Customer Relationship Management

 Fuse Your Business Processes

Fit Your CRM Solution to Your Business

 Achieve a Return on Investment

About IFS

IFS is one of the world’s leading providers of component-based business software developed using open standards. IFS’ industry-focused solutions are optimised for ERP, enterprise asset management, and MRO.

 

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Fit Your CRM Solution to Your Business

Implement an organisation and industry specific CRM solution cost-efficiently and quickly to meet your company’s needs. IFS Customer Relationship Management includes a powerful, yet easy to use process manager with pre-defined industry CRM process templates that help reduce costs and improve return on investment.

Best-Practice CRM Process Baselines

Use these baselines directly out of the box or, for a custom solution, create a one-of-a-kind database that meets your company’s individual CRM needs. Take advantage of best-practice solutions within your industry while at the same time have the power to mould your CRM solution to meet your specific needs.

Easy-to-Use Graphical Environment

Sophisticated enough for professional developers, the IFS CRM Process Manager™ is easy to learn and use for first-time or infrequent users. The graphical environment enables you to quickly and efficiently create a customised solution for your business.

Automatic Updating

Easily and quickly create a customised solution for your business and automatically roll out changes to remote users; a simple click immediately creates an Oracle or SQL script that is ready to be put to use. You gain complete control over your database without ever writing a single line of code.

Global Solutions

Multi-lingual with support for over 23 languages, IFS Customer Relationship Management lets you create your unique CRM solution to differentiate your business from the competition.



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