Customer Relationship Management (CRM)
Customer retention is vital to continued growth and profitability.
Ensuring that the customers’ needs and aspirations are faithfully met plays a crucial role in maintaining loyalty. Therefore every opportunity to build on and create new customer relations must be vigourously and single-mindedly pursued to ensure that the relationship flourishes and remains mutually beneficial. This can only be achieved when CRM is an integral part of your enterprise systems.
Fuse Your Business Processes
Create a customer-centric organisation by breaking down the barriers of traditional CRM solutions and fusing back-office processes directly with front-office processes. Don’t spend valuable resources integrating your CRM solution when IFS Customer Relationship Management is part of IFS Applications.
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Fit Your CRM Solution to Your Business
Using the IFS CRM Process Manager’s best practice baselines, you can shape your CRM solution to fit your business. Plus, do so without ever writing a single line of code. A simple click immediately creates an Oracle or Microsoft SQL script.
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Achieve a Return on Investment
Monitoring, controlling, and developing your business efficiently and profitably means looking at your entire company as one organisation. With a complete CRM solution integrated with your back office, you can achieve your goals with a rapid return on investment.
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events
18 September
IT Showcase Live
UK, MIDLANDS (Donington Park, Derbyshire). Join IFS at one of the many IT Showcase Live events held around the UK during 2008.
Read more 7 October
IT Showcase Live
UK, LONDON (Wembley Stadium, London). Join IFS at one of the many IT Showcase Live events held around the UK during 2008.
Read more 13 November
IT Showcase Live
UK, MIDLANDS (Silverstone, Northamptonshire). Join IFS at one of the many IT Showcase Live events held around the UK during 2008.
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customers
Worldmark
Worldmark International manufactures identification products, and its business has grown globally with the demand for high quality products, particularly in the Electronics and Tele-Communications sectors where identification, branding and security are important.
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Wandsworth Group
Better use of working capital following implementation of new generation ERP system.
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Vinten Broadcast
Vinten Broadcast, a leading supplier of professional television and video camera mounts, is implementing IFS Applications as the basis for its future enterprise management infrastructure.
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Solutions
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