IFS Service Management provides service organisations with complete end-to-end service management, reducing overall expenditure with multiple vendors and providing unrivalled efficiency and automation with a fully-integrated solution that addresses all aspects of the service chain – from back-end to front-end. Our robust service management product simplifies your service processes while providing asset-focussed businesses with a complete service solution including complex Maintenance, Repair & Overhaul (MRO) software.

IFS customers report:

  • 10% improvement of asset update
  • 95%+ rate for meeting customers' SLAs
  • 100% completion rate of all planned maintenance

Field Service Management for Asset-Intensive Businesses

Our unique ERP-based service management focusses on preventive maintenance associated with higher levels of planning and less unplanned and in-day changes. It seamlessly melds back-end systems to field service processes, tackling Service Level Agreements (SLAs), helping you meet compliance standards, and optimising longer, complex jobs with a resource optimisation engine.

FSM for Asset Management

Maintenance, Repair and Overhaul

Whether you specialise in heavy maintenance, component repair, OEM aftermarket services of capital equipment, or engine overhaul, IFS offers Maintenance, Repair & Overhaul (MRO) software that will meet your needs. Even in heavily regulated environments with like aviation or nuclear power.

Maintenance Repair and Overhaul

Enterprise Asset Management

Enterprise Asset Management (EAM) needs to be more than a glorified Computerised Maintenance Management System (CMMS). And IFS Applications offers more. A lot more. As part of a complete enterprise suite, IFS Applications offers you the freedom to implement as much supporting functionality as you need to meet your asset management and other organisational requirements.

Enterprise Asset Management