Enterprise software usability and digital transformation

In this study of industrial executives in North America, a relationship was found between digital transformation and enterprise software usability—including enterprise resource planning (ERP), enterprise asset management (EAM), field service management (FSM) and supply chain management (SCM) software.

Key findings in this report include:

  • 88% percent of executives say they use spreadsheets as a work-around for inflexible software
  • 45% of a key demographic would consider changing jobs due to poor software usability
  • Higher usability is associated with better adoption of service-based business models/servitization

Download the study to learn more.

File Information: Research Reports and Studies, pdf 1.3 MB

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