Service Project Management

Service Project Management

Project managers who oversee extended service projects with clients know how difficult it can be to simultaneously manage a project, as well as remote personnel and assets in the field.

There is a constant need to juggle many related and interdependent tasks; a need for reliable, remote data capture; remote real-time workflow approvals, and more. To manage all of these moving parts simultaneously, many service organizations rely on ineffective manual tools that put them at a considerable disadvantage in terms of efficiency, operational visibility and service quality.

Our service project management software connects project management and task execution in the field.  Its task automation, remote communication, and centralized project management capabilities help service organizations optimize field operations, increase productivity, and better serve customers.

  • Reliably capture field data remotely
  • Integration and centralized management of project resource, project management and demand service requirements (featuring a single management view)
  • Build a project in Microsoft Project and import it to IFS Field Service Management
  • Easily assign tasks to teams or engineers along with automatic notifications and alerts
  • Record service technician “actuals” in real time
  • Synchronize with and export to Microsoft Project at any time

  • Increased operational efficiency
  • Reduced operational costs
  • Increased service quality
  • Improved data accuracy

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