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Desafie as expectativas

para o sucesso do serviço High-Tech

Dominar os desafios de serviço das organizações de equipamentos de alta tecnologia e de escritório, seja em casa ou no escritório, oferece uma grande quantidade de desafios potenciais para os provedores de serviços. Entre um conjunto diversificado e inconsistente de ativos úteis e um nível de complexidade cada vez maior, maximizar a eficiência do serviço e gerenciar o tempo de inatividade é mais importante do que nunca. Associe isso a uma rede crescente de preocupações com segurança, questões regulatórias e políticas corporativas, e a resolução quase nunca é tão fácil quanto deveria.

Para enfrentar esses desafios, você precisa encontrar um parceiro de serviços que possa suportar a complexidade exclusiva de sua prática de serviços. A IFS é reconhecida independentemente como oferecendo a amplitude e a profundidade para fornecer um suporte de serviço que atenda aos requisitos exclusivos de sua empresa. Com o IFS FSM, estamos preparados para oferecer a você um conjunto de ferramentas para não apenas dominar o desafio de serviço atual, mas também para desafiar o sucesso do serviço de amanhã.

Indústria High-Tech

Complete end-to-end customer engagement for Express Medicals

Customer Quote
IFS was able to demonstrate that they not only had the end-to-end customer management, scheduling and booking and field operation capabilities, but also the expertise and skills needed to apply its IFS Customer Engagement and intelligent mobile components to create a next generation customer service platform that was specific to our business.
Richard Wilcox Operations Manager, Express Medicals Ltd
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Digital transformation with field service tools

In order to achieve true digital transformation companies need to carefully evaluate how they employ field service technologies like IoT, artificial intelligence, and mobile. Download today and ensure you are selecting the appropriate field service tools for your needs. To ensure you are setting your organization up for success, take any new technology purchase and evaluate it through this lens.

Download the whitepaper

Provedores de Serviços

Service excellence for your assets, and those you manage

Office Equipment Suppliers and Manufacturers

For those companies that supply end-user equipment like copiers, fax machines, and other equipment, the dimensions of service are extremely complex, but necessary to master. To do so correctly requires an understanding of service from end-to-end, whether it comes from contractors, internally, or though self service. Moreover, organizations need the right tools that will meet those lifecycle needs without adjustment or compromise.

IFS Field Service Management software covers the entire, end-to-end service lifecycle. Recent enhancements and embedded IoT capabilities make it a best-in-class solution that offers the most complete, connected field service on the market. We help organizations like yours to maximize operational efficiency, increase revenue, reduce costs and improve customer satisfaction.

Office Managers

Office managers have a unique challenge in that the needs of the business requires zero downtime and swift recovery when issues arise, meaning that service appointments, break-fix needs and optimizing all other business operations have become more imperative than ever. For office managers, the product is no longer the workspace alone; it’s also the experience. It’s imperative, then, to find a partner who understands the unique nature of your business, and will give you exactly what you need keep your customers happy.

With IFS, you will join the scores of other residential office management organizations who have improved oversight of the service level agreements, standardized work order processes, and increased billable hours. Further, IFS has the power to be flexible, allowing you to manage contracted and in-house staff under a single platform. Take your officemanagement needs to the next level with IFS.

Office Equipment Suppliers and Manufacturers

For those companies that supply end-user equipment like copiers, fax machines, and other equipment, the dimensions of service are extremely complex, but necessary to master. To do so correctly requires an understanding of service from end-to-end, whether it comes from contractors, internally, or though self service. Moreover, organizations need the right tools that will meet those lifecycle needs without adjustment or compromise.

IFS Field Service Management software covers the entire, end-to-end service lifecycle. Recent enhancements and embedded IoT capabilities make it a best-in-class solution that offers the most complete, connected field service on the market. We help organizations like yours to maximize operational efficiency, increase revenue, reduce costs and improve customer satisfaction.

Office Managers

Office managers have a unique challenge in that the needs of the business requires zero downtime and swift recovery when issues arise, meaning that service appointments, break-fix needs and optimizing all other business operations have become more imperative than ever. For office managers, the product is no longer the workspace alone; it’s also the experience. It’s imperative, then, to find a partner who understands the unique nature of your business, and will give you exactly what you need keep your customers happy.

With IFS, you will join the scores of other residential office management organizations who have improved oversight of the service level agreements, standardized work order processes, and increased billable hours. Further, IFS has the power to be flexible, allowing you to manage contracted and in-house staff under a single platform. Take your officemanagement needs to the next level with IFS.