IFS 360 Scheduling partners with Intergraph®
IFS, the global enterprise applications company, announces that IFS 360 Scheduling has signed a partnership agreement with Intergraph, the leading global provider of engineering and geospatial visualization software. The partnership will provide an innovative scheduling and optimization solution to boost workforce productivity and customer service within the utilities industry.
Intergraph, based in Huntsville, Alabama, U.S., provides software for visualization of complex data to businesses and governments in over 60 countries. The combined offering will enable utilities to more efficiently send the right personnel to the correct job on time, resulting in increased productivity, improved customer service and reduced costs.
According to Gartner, “mobile workforce technology can enable more efficient field service for workforce/asset management and customer service improvement. Many business cases expect one-year project payback and greater than 100 percent annualized return on investment.”1
Intergraph will incorporate IFS 360 Scheduling’s Dynamic Scheduling Engine (DSE) in its mobile workforce management solution. IFS 360 Scheduling’s Dynamic Scheduling Engine takes into account worker skills, service level agreements (SLAs), urgency, travel time, traffic delays, workers calling in sick, new work orders and many other conditions to produce the optimal schedule for any given time period. As events happen through the day, the engine immediately recalculates and optimizes the schedule in real-time. The DSE can be used for both short-term and long-term scheduling, and scheduling data can be analyzed over several weeks or months to inform forecasting and future planning.
“In an environment of rising energy needs and intense competition, the efficient management of mobile assets and resources is critical to the success of any utility,” said Hank Dipietro, Vice President Utilities & Communications, Intergraph . “With the advanced options from IFS 360 Scheduling, our customers will be even more empowered to optimize their operations and work more effectively.”
“Advanced scheduling technology helps organizations respond faster to emergencies, meet customer service levels, improve workforce productivity, reduce costs due to unnecessary travel and downtime and achieve a competitive advantage,” said Laurent Othacéhé, CEO, IFS 360 Scheduling. “Combining Intergraph utility solutions with advanced scheduling creates an optimal platform for managing assets and operations, and maximizing performance.”
1—Gartner, Inc., “Applying Mobile Workforce Technology,” by Leif-Olof Wallin, April 2008.
Intergraph is the leading global provider of engineering and geospatial software that enables customers to visualize complex data. Businesses and governments in more than 60 countries rely on Intergraph’s industry-specific software to organize vast amounts of data to make processes and infrastructure better, safer and smarter. The company’s software and services empower customers to build and operate more efficient plants and ships, create intelligent maps, and protect critical infrastructure and millions of people around the world.
Intergraph operates through two divisions: Process, Power & Marine (PP&M) and Security, Government & Infrastructure (SG&I). Intergraph PP&M provides enterprise engineering software for the design, construction, operation and data management of plants, ships and offshore facilities. Intergraph SG&I provides geospatially powered solutions including ERDAS technologies to the public safety and security, defense and intelligence, government, transportation, photogrammetry, and utilities and communications industries. Intergraph Government Solutions (IGS) is an independent subsidiary for SG&I’s U.S. federal business.
© 2012 Intergraph Corp. All rights reserved. Intergraph and the Intergraph logo are registered trademarks of Intergraph Corp. or its subsidiaries in the United States and in other countries. Other brands and product names are trademarks of their respective owners.
About IFS 360 Scheduling
IFS 360 Scheduling is the world's leading provider of real-time, dynamic mobile workforce scheduling and optimization software. In 2010, 360 Scheduling was acquired by IFS, the global enterprise applications company. IFS is a public company (OMX STO: IFS) founded in 1983 that develops, supplies, and implements IFS Applications™, a component-based extended ERP suite built on SOA technology. IFS focuses on industries where any of four core processes are strategic: Service & asset management, manufacturing, supply chain and projects. The company has 2,000 customers and is present in approximately 60 countries with 2,800 employees in total. Net revenue in 2011 was SKr 2.6 billion.
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