GSH Group selects IFS to enhance customer service

IFS announces that GSH Group, a leading provider of technology-driven facilities and energy management solutions, has selected IFS’s workforce scheduling and optimization tool—IFS 360 Scheduling—to streamline service operations and improve delivery to its more than 600 customers. The contract has a value of over £1 million and implementation will begin immediately.

IFS 360 Scheduling

IFS 360 Scheduling’s Dynamic Scheduling Engine will help GSH Group to realize its strategy of streamlined processes, real-time operational control, and delivery excellence to its customers.

For GSH Group, IFS’s long-term focus on new technology and specialization in field-based service were crucial factors when selecting the new solution.

“IFS has a proven track record and consultants who have world-class industry competence. Their unique ‘always optimizing’ approach to scheduling precisely complements our continuous improvement approach to serving and delighting our customers,” said Chris Riley, Operations Director at GSH.

Laurent Othacéhé, CEO, IFS 360 Scheduling commented “GSH Group operates in dynamic markets with ever-increasing customer expectations and we are thrilled to welcome them as customers. There is a real synergy between our two companies and we know that we can help them achieve their business objectives and deliver a rapid return on their investment.”

About GSH Group

GSH is a leading provider of technology driven facilities and energy management solutions. We work with more than 600 customers in all the major market sectors. The company employs over 2,200 people, all of whom are committed to serving their customers. People are a priority at GSH; staff, business partners, customers and service partners.

About IFS

IFS is a public company (OMX STO: IFS) founded in 1983 that develops, supplies, and implements IFS Applications™, a component-based extended ERP suite built on SOA technology. IFS focuses on industries where any of four core processes are strategic: Service & asset management, manufacturing, supply chain and projects. The company has 2,000 customers and is present in approximately 60 countries with 2,700 employees in total.

Contact Information

Vice President Corporate Communications Oliver Pilgerstorfer

Phone: +44 1494 428900

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Frédéric Guigues

Phone: +46 8 58 78 45 00

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Chuck Rathmann

Phone: +1 262 317 7419

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Kristy Mills

Phone: +1 262 317 7476

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