GSH Group selects IFS to enhance customer service
IFS announces that GSH Group, a leading provider of technology-driven facilities and energy management solutions, has selected IFS’s workforce scheduling and optimization tool—IFS 360 Scheduling—to streamline service operations and improve delivery to its more than 600 customers. The contract has a value of over £1 million and implementation will begin immediately.
IFS 360 Scheduling
IFS 360 Scheduling’s Dynamic Scheduling Engine will help GSH Group to realize its strategy of streamlined processes, real-time operational control, and delivery excellence to its customers.
For GSH Group, IFS’s long-term focus on new technology and specialization in field-based service were crucial factors when selecting the new solution.
“IFS has a proven track record and consultants who have world-class industry competence. Their unique ‘always optimizing’ approach to scheduling precisely complements our continuous improvement approach to serving and delighting our customers,” said Chris Riley, Operations Director at GSH.
Laurent Othacéhé, CEO, IFS 360 Scheduling commented “GSH Group operates in dynamic markets with ever-increasing customer expectations and we are thrilled to welcome them as customers. There is a real synergy between our two companies and we know that we can help them achieve their business objectives and deliver a rapid return on their investment.”