Named a leader in the Gartner 2019 Magic Quadrant for Field Service Management for the fourth time in a row, IFS offer world class scheduling and optimization along with unrivalled breadth and innovation in service management capability. Equip your business to tackle even the most complex and challenging use cases with complete, connected service from IFS.
World-class scheduling and planning optimization software for high volume, volatile and complex service needs. From real-time intraday optimization to long term “What If” scenario planning, transform your workforce efficiency with IFS.
Make complex service simple: from assets and parts to contracts, invoicing and warranty, give your service desk staff full visibility with the most completed connected service management solution available.
A complete feature-rich toolkit for field engineers, whether locating replacement parts, raising invoices for new jobs, or providing customer quotes on site, deliver service excellence and transform field worker productivity.
Put your customers in control with the latest self-service solutions. From virtual assistants, chatbots and digital portals to knowledge bases and speech recognition, IFS can deliver the optimum self-service solution for your business.