Thursday, June 09, 2016
Allinq Group selects IFS Enterprise Service Management to optimize service and installation processes
- IFS Enterprise Service Management (ESM) to be deployed in the IFS Managed Cloud on Microsoft Azure
- IFS Enterprise Operational Intelligence (EOI) to provide Allinq Group management with visual insight across the group’s value chain
IFS, the global enterprise applications company, announces that the Allinq Group, an international specialist in connective technologies and network infrastructures for telecom and datacom networks, has chosen to deploy IFS ESM to support and enhance mission-critical processes such as field service management and mobile workforce management. The agreement also covers the deployment of IFS Enterprise Operational Intelligence (EOI).
The Allinq Group provides life cycle management services for infrastructures in the telecom market and other sectors. Based and founded in the Netherlands, the Allinq Group has expanded its services internationally.
The company recently launched a project that requires more efficient business processes. To support this initiative, Allinq needed to invest in an enterprise applications suite that could empower both its field service technicians and its back-office staff.
Following a rigorous evaluation project, Allinq selected IFS based on the solution’s functional breadth covering the entire value chain from logging customer calls, dispatching field service technicians, and scheduling its mobile workforce. The IFS solution will also cover mission-critical business processes such as finance, purchasing, HR, project management, warehouse management, maintenance.
In addition, Allinq will deploy IFS EOI to enable enhanced insight into the performance of its entire value chain, driving improved decision-making while saving time and cost.
“We selected IFS because it proved to be the best integrated and most comprehensive solution on the market,” said René Coppoolse, CIO at Allinq. “IFS has a global presence and we were impressed by their understanding of our requirements. Our ambition is to further professionalize our services capabilities, which requires a state-of-the-art enterprise service management solution. With IFS, we are able to offer our customers efficient and quick services at a lower cost.”
Marco Verdonschot, Managing Director of IFS Benelux added, “We are very pleased to announce another great customer win in the telecommunications sector. Allinq’s complex value chain and expansion plans require robust and comprehensive system support. The combination of ESM, EOI, and back-office process support that we offer out-of-the-box is truly unique in the market and we are convinced that it will empower Allinq to reach its efficiency targets.”
About the Allinq Group
From its beginnings as a construction and installation company, the Allinq Group has developed into an international specialist in connective technologies and network infrastructures. The Allinq Group provides the full lifecycle management services for infrastructures in the telecom market and other sectors, such as the energy, defence, aviation and civil engineering sectors. Starting in 1962, the Allinq Group has become a group consisting of several operating companies. Relying on about 2,400 specialists, within the company and beyond, we realize our projects. The foundation of the Allinq Group lies within her core values: quality, partner in business, reliable and innovative. The Allinq Group is constantly focused on improvement from the intention to ensure continuity; a future for her customers, the society and the organisation. www.allinq.nl
IFS™ is a globally recognized leader in developing and delivering enterprise software for enterprise resource planning (ERP), enterprise asset management (EAM) and enterprise service management (ESM). IFS brings customers in targeted sectors closer to their business, helps them be more agile and enables them to profit from change. IFS is a public company (XSTO: IFS) founded in 1983 and currently has over 2,800 employees. IFS supports more than 1 million users worldwide from its network of local offices and through a growing ecosystem of partners. For more information visit: www.ifsworld.com.
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