You are visiting the IFS Corporate site. You might be interested in the United States site.

Go to the United States site Stay on the IFS Corporate site
Skip to main content

Transformational Service Management

Transform workforce efficiency and deliver service excellence with the world’s leading service management solution

Industry Leading Solutions

Named a leader in the Gartner 2019 Magic Quadrant for Field Service Management for the fourth time in a row, IFS offer world class scheduling and optimization along with unrivalled breadth and innovation in service management capability. Equip your business to tackle even the most complex and challenging use cases with complete, connected service from IFS.

Transformational Service Management

Industry-leading scheduling optimization

World-class scheduling and planning optimization software for high volume, volatile and complex service needs. From real-time intraday optimization to long term “What If” scenario planning, transform your workforce efficiency with IFS.

Workforce scheduling and planning

Solutions Service Management SO Intro

Complete, connected field service management

Make complex service simple: from assets and parts to contracts, invoicing and warranty, give your service desk staff full visibility with the most completed connected service management solution available.

Field Service Management

Solutions Service Management FSManagement Intro

Mobile Field Service

A complete feature-rich toolkit for field engineers, whether locating replacement parts, raising invoices for new jobs, or providing customer quotes on site, deliver service excellence and transform field worker productivity.

Mobile Field Service

Solutions Service Management FS Mobility Intro

Faster smarter customer engagement

Empower your service staff and transform customer engagement with omni-channel contact center and customer service agent desktop solutions from IFS.

Contact Center and Customer Engagement software

Solutions Service Management CE Gated

AI-powered self-service

Put your customers in control with the latest self-service solutions. From virtual assistants, chatbots and digital portals to knowledge bases and speech recognition, IFS can deliver the optimum self-service solution for your business.

Customer Self-Service

Solutions Service Management SS Intro

Reverse Logistics and Depot Repair

Maximize efficiency and Improve visibility: IFS makes it easy by managing all reverse logistics and depot repair processes as part of a single seamless solution.

Reverse Logistics and Depot Repair

Solutions Service Management RL Intro