Industry Leading Solutions

Named a leader in the Gartner 2019 Magic Quadrant for Field Service Management for the fourth time in a row, IFS offers world class scheduling and optimization solutions along with unrivalled breadth in service management capability. Equip your business to tackle even the most complex use cases and choose between cloud or on-premise deployment with our software dedicated to helping service-based organizations.

Mobile Field Service

A complete feature-rich toolkit for field engineers, whether locating replacement parts, raising invoices for new jobs, or providing customer quotes on site, deliver service excellence and transform field worker productivity.

Mobile Field Service

Faster smarter customer engagement

Der Wettbewerb auf dem Markt ist härter denn je. Kunden tauschen Ihre Erfahrungen über Online-Plattformen aus und sind offener für neue Anbieter.

IFS ermöglicht eine schnelle und einfache Zusammen­arbeit mit Kunden, durch eine Reihe von cloudbasierten Managed Service-Funktionalitäten, um einen effektiven Service zu gewährleisten.

Contact Center and Customer Engagement software

AI-powered self-service

Put your customers in control with the latest self-service solutions. From virtual assistants, chatbots and digital portals to knowledge bases and speech recognition, IFS can deliver the optimum self-service solution for your business.

Customer Self-Service