Our mobile field service software provides real-time, direct connectivity between instant-on "smart" devices and your company's enterprise servers.
Mobile Field Service
IFS Mobile Workforce Management is a leading – and world-class – solution that takes scheduling and routing to the next level by introducing optimization which transforms service delivery through increasing productivity and customer satisfaction, while reducing operating costs.
Workforce scheduling and planning
Improve service performance, optimize inventory & logistics, increase repair business profits, enhance warranty business, automate reverse logistics, improve customer satisfaction and decrease inventory costs – all with Reverse Logistics software from IFS.
Reverse Logistics and Depot Repair
Empower your service staff and transform customer engagement with omni-channel contact center and customer service agent desktop solutions from IFS.
Contact Center and Customer Engagement software
Achieve optimal performance while keeping costs low by balancing stock levels, locations, spare parts, service levels and more.
Spare Parts Management
Create, execute, revise, monitor and administer service contracts – from initial quoting and pricing, to automatic renewal and billing.
Service Contract Management
Administer, process and track warranties throughout their lifecycle to improve customer satisfaction, increase product quality and reduce service costs.
Stop relying on ineffective manual tools and take control of your organization's efficiency, operational visibility and service quality.
Service Project Management
Support your service management needs with world-class solutions that will drive increased service performance and yield greater revenue.
Field Service in the Cloud