Global Support

Globally IFS provides a comprehensive and flexible support and maintenance offering.This includes services that are designed for large multinational companies with well-equipped IT departments as well as small and medium sized companies requiring more comprehensive support services.

Key benefits include

• Maximized availability and uptime
• Improved business advantages and total cost of ownership
• Efficient communication, analysis and case handling
• Flexible approach to additional support service

Division of responsibilities

The IFS support organization delivers a blend of local knowledge and experience, backed up by global resources, R&D and industry experts —working with our customers as one team using the same tools and processes.

Support and maintenance service

IFS provides a global, unified support offering based on each customer’s unique requirements. We offer our customers the option of total control of supporting their own installation or subscribing to additional services as defined under custom support and additional services.