IFS Enterprise Operational Intelligence™
EOI is implemented with a top down approach, this starts with building a map of the business, a.k.a. BizMap. The BizMap is the starting point where stakeholders, products, channels, etc. are mapped. Once strategy is captured in the BizMap, processes are further detailed and performance indicators defined.
- The performance indicators defined to the point where:
- The entire business can be managed through a set of connected cockpits that allow customers to see real-time how their business is performing
- Take corrective action as needed in a timely manner
- Perform real-time analytics to identify which actions provide the best business outcomes
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