Alter Systems Ltd
Alter Systems Ltd has been a business partner of Industrial and Financial Systems Central and Eastern Europe Sp. z o.o. (IFS CEE) since 2004 and currently has joined the global IFS Partner Network. The company offers IFS Applications in Ukraine and provides implementation and support for IFS Customers in Ukraine.
Alter Systems Ltd has a strong team of professionals, which includes developers, business consultants and customer support specialists. Most of Alter System’s employees have worked on IFS projects for more than 10 years. Alter Systems Ltd has customers in pharmaceutical, chemical, energy & utilities, food & beverage and industrial manufacturing industries.
IFS Customization Development
- Development of customization requirements
- Development of unique reports and functionality
- Development of functional specifications and scripts of customization testing
- Programming and testing of customizations
- Compiling packages and, on demand, installing on customer’s base.
Integration of IFS Applications with other Information Systems
Alter Systems performs integration of IFS Applications with other information systems and machine controllers.
IFS Applications Implementation
As a company, which implements IFS Applications for enterprises on the Ukrainian market, we support our Customers during every phase of the project according to IFS Implementation Method.
IFS Customer support
We have our own Customer Support Department for performing support services for Ukrainian customers. IFS Customer support services include the following:
- Hotline consultations
- E-mail and chat consultations
- Correction of user errors
- Filling the directories
- Development of templates for automatic uploading of data to IFS Applications, setting up procedures of data uploading, uploading data to IFS Applications from another source
- Administration of user rights
Support for Oracle databases
Alter Systems conducts services of administration and support of Oracle databases for most of our customers in Ukraine.
- Installation and initial configuration of the Oracle database
- Configuring data backup procedures
- Installing updates for Oracle database
- Database recovery in case of failure
- Constant monitoring of the Oracle database and resolution of emergency situations
Professionals of Alter Systems have wide and succesfull experience in joint projects with IFS and IFS partners. While performing projects as consultants, we carry out solution implementations in areas such as Manufacturing, Supply Chain, Financials, Maintenance, and others. Our developers perform system customizations, develop print forms and new reports, and perform integration with the third-party software. After the project is finished, our specialists provide support of the implemented solution and performed customizations.
Apart from that, we have wide experience in joint projects from IFS Applications 2003 and 7.5 to IFS Applications 8 and 9.
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