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The future of servitization: a customer service perspective.
Servitization has allowed manufacturers to maintain their competitive advantage in the face of competitive pressures arising from globalization, and at the same time create greater value for customers. This executive briefing by The Cambridge Service Alliance provides an invaluable guide to the technologies that are likely to play a pivotal role in the future of servitization.
In this report, you will learn:
For insights into how you can maintain or gain a competitive advantage in your market, download this report.
File Information: Whitepaper, pdf 5.6 MB