Named a leader in the Gartner 2019 Magic Quadrant for Field Service Management for the fourth time in a row, IFS offers world class scheduling and optimization solutions along with unrivalled breadth in service management capability. Equip your business to tackle even the most complex use cases and choose between cloud or on-premise deployment with our software dedicated to helping service-based organizations.
World-class scheduling and planning optimization software for high volume, volatile and complex service needs. From real-time intraday optimization to long term “What If” scenario planning, transform your workforce efficiency with IFS.
Make even the most complex service simple with complete field service solutions from IFS. From assets and parts to contracts, invoicing and warranty - remove your manual processes and give your service staff complete visibility.
A complete feature-rich toolkit for field engineers, whether locating replacement parts, raising invoices for new jobs, or providing customer quotes on site, deliver service excellence and transform field worker productivity.
Put your customers in control with the latest self-service solutions. From virtual assistants, chatbots and digital portals to knowledge bases and speech recognition, IFS can deliver the optimum self-service solution for your business.