Full Service Lifecycle Management

IFS Enterprise Service Management is een complete oplossing voor service lifecycle management voor elk servicebedrijf. Of u nu ter plaatse, in een fabriek, bij de klant thuis of op kantoor, in een depot-omgeving of ergens anders service verleent. IFS Service Management is dé oplossing voor u, ongeacht of u service verleent op afspraak, volgens SLA´s werkt of onderhoudscontracten na moet leven, aan bedrijven of consumenten.

Hear from some of our customers

Find out how these serviced-based companies, like Cubic Transportation Systems and Sysmex America Inc., benefited from using end-to-end service management software by gaining significant improvements to response times for service calls, streamlined field services processes and decreased IT overhead.

IFS Service Management Customer Testimonial Videos

 

Field Service Management

IFS Field Service Management is the most complete, connected service lifecycle management solution, with industry-leading functional breadth. Its capabilities include intelligent planning and scheduling optimization, mobile field service, reverse logistics, depot repair and warranty management, backed by customer and partner portals and omni-channel customer engagement and support.

Field Service Management

Planning & Scheduling Optimization

IFS Planning & Scheduling Optimization is a world-class solution that intelligently optimizes planning, scheduling and routing to increase productivity and customer satisfaction while reducing operating costs. It includes ‘late-as-possible’ scheduling for optimal travel between assignments as well as depot pick-ups, and extended functionality for Pick Up Drop Off (PUDO) locations.

Mobile Workforce Management

Enterprise Service Management

IFS Enterprise Service Management is een toonaangevende service en asset management oplossing die verder gaat dan de ERP- en EAM-platforms van IFS Applications en zich uitstrekt over complexe montage, onderhoud, reparatie en revisie (MRO) en het onderhoud van zwaar materieel en andere vaste en lineaire assets. Het vermindert downtime en de 'total-cost of ownership'.

Service Management

Reverse Logistics and Repair

Optimize inventory and automate reverse logistics to increase repair business profits, enhance your warranty business and decrease inventory costs with Reverse Logistics and Depot Repair software from IFS.

Reverse Logistics