20 February 2017 р.
Contract Administration streamlines customer services with IFS Applications
HR admin and payroll outsourcing firm that services manufacturing, financial and service companies in Poland implemented ERP solution from IFS
IFS, the global enterprise applications company, announces that Contract Administration, specializing in outsourcing services for payroll and human resources administration, has implemented IFS Applications™ to streamline its customer service processes.
Contract Administration, founded in 1991, provides outsourcing services in the area of human resources (HR) and payroll processes. The company has four offices in Poland (Warsaw, Wroclaw, Lodz and Cracow), two in Czech Republic (Prague and Brno) and one in Bratislava, Slovakia. Currently, Contract Administration services more than 500 customers of all sizes, primarily in the manufacturing, financial and services sectors in Poland.
Prior to the implementation of IFS Applications, Contract Administration had been using another vendor’s ERP solution. The company decided to implement IFS Applications in order to regain control of their processes and to have the flexibility of adapting their services to their diverse customers’ needs.
“IFS Applications enables us to provide compelling and advanced services to our customers, including co-sourcing. Offering customers the option to outsource the administration of certain elements of key processes in their ERP solution to a trusted partner like Contract Administration is not only cost effective but allows them to focus on what they do best—running their business. This type of collaboration creates time and cost savings for both us and our customers,” said Magdalena Aleksandrowicz, General Director at Contract Administration.
Marcin Taranek, IFS CEE President added, “We are pleased that our solution helps Contract Administration to streamline operations and gain a competitive advantage on the growing market of outsourcing services that support all areas of enterprise management.”
About Contract Administration
Contract Administration is one of the leading Central-European companies providing HR and payroll outsourcing services. A staff of nearly 200 specialists in the field of HR and payroll outsourcing works in four offices in Poland and three offices abroad. Contract Administration offers specialized services in the field of payroll calculation and HR administration using systems that provide customers with access to data in real time. The company provides its service to more than 500 companies, including Capricorn, Colgate-Palmolive, Coty Poland, Poland Ford, Luvena, OKI Systems (Poland), Toyota, and Velux. For more information: http://www.ca-staff.eu/en/
IFS™ is a globally recognized leader in developing and delivering enterprise software for enterprise resource planning (ERP), enterprise asset management (EAM) and enterprise service management (ESM). Founded in 1983, IFS bring customers in targeted sectors closer to their business, helps them be more agile and prepare for what's next in their industry. IFS’s 2,800 employees support more than 1 million users worldwide from its network of local offices and through a growing ecosystem of partners. For more information, visit: IFSworld.com.
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