Netser leverages IFS FSM to coordinate and manage its 400 field engineers
Operating throughout the Caribbean and Latin America, Netser’s largest business challenge is handling a high volume of services in different countries, with different languages and cultures and coordinating service with the same high standards to uphold international service level agreements (SLA). By leveraging IFS Field Service Management™, Netser can:
- Manage multiple time zones, languages, economies, geographies and cultures -
- Deliver more affordable service than its competitors -
- Offer reverse logistics and depot repairs
Download the case story to learn more about Netser's incredible value proposition and use of IFS Field Service Management™.
File Information: Case Study, pdf 0.3 MB