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Consulting Services

Navigating the transformation journey

Achieving expected business outcomes is front of mind for every Customer on their transformation journey. To achieve the expected benefits enabled via IFS’ industry leading technology requires four key inputs:

  • A shared vision and objectives
  • Robust governance and outcome management
  • The requisite skills across business and technical domains
  • Experience of both the technology and similar change programmes

IFS provides frameworks to guide our Customers through the first solutioning session through to the nth upgrade.

IFS provide a portfolio of services to deliver professional engagements to maximize the value our Customers receive from IFS solutions. From implementations, to upgrades and ongoing value realization, IFS and certified partners provide a range of services to give our customers choice and control on their transformation journeys.

Consulting Services

Realizing Value

Customer Quote
Many vendors start with features and functions and build a project plan around it. At IFS we realize that the initial project is just one step toward business growth, cost efficiencies and more effective business risk management, all aligned to specific and unique business strategies, therefore we must collectively plan for the long-term from day 1. Our Services organization has adapted to this reality and we are committed to maximizing our customers’ success.
Stefano Mattiello Senior Vice President , IFS Consulting Services

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Our experts have 8 years of hands-on IFS experience on average.

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Our Consulting Services organization has over 1400 experts across over 30 countries.

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Over three thousand successful implementations completed by IFS.

Deploy and run IFS for less time and budget

IFS Advance includes unique assets to help IFS Customers implement, upgrading and optimize usage of IFS Solutions.

IFS Achieve: a holistic methodology based on structured project delivery and over 30 years of delivering IFS solutions to Customers.

IFS Solution Composer: provides a unique way to visualize IFS solutions and map Customer specific end-to-end, processes, scenarios and process descriptions.

IFS Upgrader: IFS has tools, methods and a centers of excellence for Upgrading both internally and partner-led in certain regions. Using the IFS global upgrade framework, upgrades can be predictable and lead to faster business value realization.

IFS Accelerators: Combining the best of ‘IFS Achieve’, the ‘IFS Solution Composer’ and extensive Industry domain knowledge, IFS has several Industry Accelerators which have driven up to 40% reductions in implementation times and costs vs traditional project delivery models.

Request to receive the latest IFS Methodology document

Real people helping real people

At IFS we pride ourselves on a maintaining a close Customer relationship, it’s in our DNA.

Partnering with IFS to achieve desired business outcomes

Get Live and Stay up to Date

The best implementations should be planned meticulously and delivered pragmatically. By utilizing the IFS Methodology and leveraging the experience of industry leading experts, challenging timelines can be achieved, and business owners can realize the benefits of their investment.

IFS has experience of delivering over 3000 implementations and many many more upgrades over the past decades and has the processes, methodologies and tools to get results while minimizing risk and business disruption.

The IFS approach is to stay evergreen and for our legacy Customers, there has never been a better time to upgrade, both from a cost and from a risk perspective.

How to maintain a robust IFS operating model while continuously optimizing and improving end-user experience

In 2019 IFS launched IFS Choice – Application Management Services “AMS” as a global service line after decades of supporting our Customers operational needs from purely the local Consulting organizations. This has opened up a wealth of expertise and more effective costing models to deliver operational tasks for live systems.

This Service covers the full set of requirements from a triaged service desk, through operational services (technical execution, configuration, data management, through to more complex expert cases.

AMS works on a case basis with Customers’ agreeing a baseline set of usage for an extended period of time. IFS then provides a leading service from it’s 1400 strong organization with qualified individuals prioritized to assist against a formal set of SLA’s

Request an infopack on Operational Management (AMS)

How to leverage business value from IFS solutions

Through IFS Choice - Value Assurance, our Customers can benefit from advanced business outcome management. This requires deep IFS Solution expertise coupled with an in-depth understanding of Customers expected business goals.

Value Assurance is structured over a multi-year engagement which may center around a transformational event, driven by internal or external Customer factors. IFS will build a Services team around the Value Assurance Manager to ensure alignment with Customer objectives and build delivery plans actively drive these initiatives to conclusion while best leveraging the value in IFS solutions.

This is a different way of working and IFS is investing heavily in its Solution Architects and the Value Engineering Framework – our software has the capability and many of our Customers are maximizing this, but IFS want ALL Customers to benefit from this model and challenge their respective markets.

Request an infopack on Leveraging Business Value from IFS Solutions

Delivering with an IFS Partner

The IFS ecosystem is growing at an astonishing rate and our Customers’ today have a wealth of choice from niche local industry specialists to global System Integrators. This choice is incredibly important for IFS and our Services organization is directed to help our Customers and Partners in all scenarios.

IFS Safeguarding Services can range from a defined set of risk mitigation and project/solution expert Services through to full-blown co-delivery with our Partners.

The experience and expertise exist within IFS and our Partners to find the optimal mix for every Customer, regardless of size, situation or complexity.

Request an infopack and a quote for Safeguarding Services

IFS Select & Choice

For Customers with IFS at the core of their identity and driving their business goals, there is IFS Select. Select brings all of the best of IFS to the fore. Intrinsic value management? A hands-on approach to partnership? Joint-strategic goal setting? The top professionals in their field? IFS Select ties it all together with a practical and pragmatic approach to delivering service and support.

Based on long-term Success Plans, IFS will play an active role in directing strategic initiatives, aiding business growth, driving operational efficiencies and proactively managing industry risk and compliance. By fully integrating Support and Maintenance, AMS, Value Assurance and baseline Consulting engagements, plus a lot more, the Select and Choice Service Frameworks provide a fantastic platform to succeed.

Request an infopack to learn more about IFS Select and Choice

Get Live and Stay up to Date

The best implementations should be planned meticulously and delivered pragmatically. By utilizing the IFS Methodology and leveraging the experience of industry leading experts, challenging timelines can be achieved, and business owners can realize the benefits of their investment.

IFS has experience of delivering over 3000 implementations and many many more upgrades over the past decades and has the processes, methodologies and tools to get results while minimizing risk and business disruption.

The IFS approach is to stay evergreen and for our legacy Customers, there has never been a better time to upgrade, both from a cost and from a risk perspective.

How to maintain a robust IFS operating model while continuously optimizing and improving end-user experience

In 2019 IFS launched IFS Choice – Application Management Services “AMS” as a global service line after decades of supporting our Customers operational needs from purely the local Consulting organizations. This has opened up a wealth of expertise and more effective costing models to deliver operational tasks for live systems.

This Service covers the full set of requirements from a triaged service desk, through operational services (technical execution, configuration, data management, through to more complex expert cases.

AMS works on a case basis with Customers’ agreeing a baseline set of usage for an extended period of time. IFS then provides a leading service from it’s 1400 strong organization with qualified individuals prioritized to assist against a formal set of SLA’s

Request an infopack on Operational Management (AMS)

How to leverage business value from IFS solutions

Through IFS Choice - Value Assurance, our Customers can benefit from advanced business outcome management. This requires deep IFS Solution expertise coupled with an in-depth understanding of Customers expected business goals.

Value Assurance is structured over a multi-year engagement which may center around a transformational event, driven by internal or external Customer factors. IFS will build a Services team around the Value Assurance Manager to ensure alignment with Customer objectives and build delivery plans actively drive these initiatives to conclusion while best leveraging the value in IFS solutions.

This is a different way of working and IFS is investing heavily in its Solution Architects and the Value Engineering Framework – our software has the capability and many of our Customers are maximizing this, but IFS want ALL Customers to benefit from this model and challenge their respective markets.

Request an infopack on Leveraging Business Value from IFS Solutions

Delivering with an IFS Partner

The IFS ecosystem is growing at an astonishing rate and our Customers’ today have a wealth of choice from niche local industry specialists to global System Integrators. This choice is incredibly important for IFS and our Services organization is directed to help our Customers and Partners in all scenarios.

IFS Safeguarding Services can range from a defined set of risk mitigation and project/solution expert Services through to full-blown co-delivery with our Partners.

The experience and expertise exist within IFS and our Partners to find the optimal mix for every Customer, regardless of size, situation or complexity.

Request an infopack and a quote for Safeguarding Services

IFS Select & Choice

For Customers with IFS at the core of their identity and driving their business goals, there is IFS Select. Select brings all of the best of IFS to the fore. Intrinsic value management? A hands-on approach to partnership? Joint-strategic goal setting? The top professionals in their field? IFS Select ties it all together with a practical and pragmatic approach to delivering service and support.

Based on long-term Success Plans, IFS will play an active role in directing strategic initiatives, aiding business growth, driving operational efficiencies and proactively managing industry risk and compliance. By fully integrating Support and Maintenance, AMS, Value Assurance and baseline Consulting engagements, plus a lot more, the Select and Choice Service Frameworks provide a fantastic platform to succeed.

Request an infopack to learn more about IFS Select and Choice