Professional services for IFS Customers

We provide a range of services which maximise the return on your investment in IFS Applications.

  • Our cost-efficient implementation methodology makes sure that your new solution is up and running on-time and on-budget – with transparency and control throughout the process.
  • Continuous access to training materials via our e-Learning materials means that your employees can use role-based training to enhance their competence and help you stay competitive.
  • Our support concept enables you to stay in control by allowing step-by-step adoption of new functionality and technology. And it’s local – with global back-up when required.
  • OpenIFS, our online community, gives customers and partners the opportunity to communicate with each other and for IFS to discuss issues of interest.
  • Getting close to our customers is important to us. User groups are independent forums in which our customers meet to discuss trends and details with each other and with us.
  • Our advisory councils exist in various industries to give customers the chance to share their views with us on future trends and requirements.

IFS offers a flexible spectrum of support and maintenance services. Customers can opt for varying levels of full or basic maintenance. Service is provided from support centres located around the world, 24x7.


  • Reduced cost, risk, and complexity with personalised advice and optimised performance improvements.
  • Global support through a worldwide organisation and access to expertise for your critical issues 24x7.
  • Maximised return on investment with rapid resolution of critical problems and pro-active issue avoidance.
  • Local support through responsive services by people who know your business and your local conditions.
  • Optimised up-time with ongoing information about patches and workarounds available for your installation.
  • Full control through the whole lifecycle with in-depth analysis when you plan to modify your system.
  • Efficient handling of corrections or customisations with structured information about your environment.
  • Satisfied end-users who can report, track and manage issues 24x7 or access the information database.

IFS offers a well-structured implementation methodology that ensures success. Our personnel and partners follow this proven method closely, and this is one reason IFS customers are among the most satisfied in the industry.

IFS is founded on professionalism, simplicity and commitment. We offer a broad range of competencies that ensure that you, as our customer, get what you need.

We listen, we are agile and come with extensive competence, long experience and deep knowledge of several different industries – and we believe that many brains are better than one. At IFS, we help to put you, our customer, firmly in focus. We make sure we understand your situation and guide you to make the right choice, so that you get added value from IFS Applications and from working close to our consultants.

We are daring and challenge pre-conceived notions. And we do it so that your company can optimise its strengths and opportunities.

IFS offers a number of training tracks for consultants, partners and customers. Learn more at the IFS University web site. Watch this space for more information on how you can grow your career or your practice with IFS Applications.

Non-Disclosure Agreement

When collaborating with IFS, a Non-Disclosure Agreement will be signed between the parties.

Non-Disclosure Agreement

OpenIFS User Community

OpenIFS is a 24x7 online community and collaboration platform to harness the collective intelligence of customers, partners and IFS employees. Through the online community, participants are free to interact with other participants, for example to share ideas, best practices or ask questions.

IFS Portal Login