IFS Field Service Management, the Most Complete, Connected, Cloud Field Service
IFS FSM supports end-to-end service lifecycle management, including contact centre, contract & warranty management, knowledge management, planning & scheduling optimisation, mobile, customer & partner portals, projects, billing, service parts inventory and returns & repairs processing. With embedded IoT capabilities, IFS FSM is the most complete, connected field service solution on the market. IFS FSM also enables seamless processing with existing ERP and CRM platforms.
- 20% increase in equipment uptime
- 33% improvement in technician productivity
- 81% improvement in SLA compliance
Download the fact sheet to learn more about the most complete, connected field service.
File Information: Factsheet, pdf 0.3 MB