IFS Field Service Management offers the most complete service lifecycle management solution, with industry-leading functional breadth to tackle the most complex emerging field service challenges.

Actual customer outcomes with IFS FSM:

  • 20% increase in equipment uptime
  • 33% improvement in technician productivity
  • 35% reduction in drive time
  • 81% improvement in SLA compliance
  • 300% increase in ratio of technicians to dispatchers

IFS Field Service Management – the most complete, connected Field Service

Mobile Field Service

Mobile workforce management

Our mobile field service software provides a complete feature-rich toolkit for field engineers, enabling staff to do almost anything they need to from their mobile devices —whether locating replacement parts, raising invoices for new jobs, or providing customer quotes on site.

Mobile Field Service

Planning & Scheduling Optimisation

IFS Planning & Scheduling Optimisation is a world-class solution that takes planning, scheduling and routing to the next level by introducing optimisation, which transforms service delivery by increasing productivity and customer satisfaction while reducing operating costs.